Sexual Assault Services

The Victim Service Center of Central Florida, Inc. (VSC) operates the only Certified Rape Crisis Center for Orange, Osceola, and Seminole Counties in Florida.

24/7 Sexual Assault Helpline: (407) 500 – HEAL

24-Hour Sexual Assault Helpline: VSC provides around the clock support 24 hours a day, 7 days a week.  Through our 24-Hour Sexual Assault Helpline, you will be in immediate contact with a Sexual Assault Counselor who can provide crisis intervention, service options, and information on sexual assault.

Our Master’s level Victim Advocates provide around the clock emotional support through the 24/7 Crisis Helpline. Additionally, they support VSC clients with crisis care by teaching them grounding and coping skills to cope with their trauma while also providing information and referrals for legal issues, safety planning, or victim compensation. Victim Advocates will accompany clients to court for continued emotional support and extend these services to victims of sexual assault, violent crime, and traumatic circumstances. These services are available to victims and secondary victims of sexual assault, violent crime, or traumatic circumstances.

Recent Sexual Assault

Acute (within 5 days or 120 hours following the sexual assault): Services include immediate support and advocacy to both reporting and non-reporting victims of sexual assault. Services can include forensic evidence collection by a SANE (Sexual Assault Nurse Examiner) that occurs in our private facility which offers a calming home-like environment. A VSC crisis counselor will accompany the victim during the exam. All information provided to the crisis counselor is considered confidential per F.S. 90.5035. Services can be received regardless of whether a victim reports the crime to law enforcement.

  • Accompaniment for forensic collection/rape kit
  • In-person crisis intervention
  • Medical intervention
  • Information and referrals
  • Basic Needs including food, clothing, transportation, and hygiene needs
  • Safety Planning

Past Sexual Assault or Crime Victims

VSC offers services to any sexual assault victim and their family including:

  • Trauma informed crisis counseling services
  • Individualized support
  • Assistance with the criminal justice system
  • Information and referrals
  • Case management
  • Victim compensation application
  • Support groups
  • Survivor Meet-Up- an open therapy group where survivors can come together and connect over shared themes they experienced connected to their sexual trauma
    • Orlando location Survivor Meet-Up offered 3rd Wednesday of every month starting at 6pm
    • Longwood location Survivor Meet-Up offered 4th Wednesday of every month starting at 6pm
    • Oficina en Orlando Reunión de Sobrevivientes oferecido na última quarta-feira do mês às 9:30

  • Individual and group therapy
  • Injunctions for protection

VSC is the certified Rape Crisis Center for Orange, Osceola and Seminole Counties.  In that role for Orange and Osceola Counties, our team of expert Sexual Assault Nurse Examiners (SANE’s) provide 24/7 on-call forensic examinations and medical services for victims ages 12 and older.  Our SANE’s are registered nurses who have specialized education and advanced clinical skills in the physical assessment and urgent treatment of patients who have experienced sexual assault or abuse.  SANE professionals are always available to conduct forensic examinations at either of our confidential forensic collection sites in Orange and Osceola Counties as well as area hospitals.  In addition, our nurse examiners also provide expert witness testimony during sexual assault criminal cases.

SANE and Victim Advocates work collaboratively to provide trauma-informed care to clients.  Advocates and Forensic Nurses spend an average of 4 hours with the client during each forensic case.  When a victim arrives at either the Orange County Sexual Assault Treatment Center (SATC) or the Osceola Care Center, he or she is often required to relinquish all of their clothing in order to assist detectives in the crucial process of collecting evidence.  When victims receive these services at one of our facilities, we provide new clothing, food, beverages, a place to shower, and supply of hygiene items, and transportation home or to a safe location.

On average, SANEs and crisis counselors respond in person within 60 minutes in Orange County and 75 minutes within Osceola County from the initial moment of contact.


Orange County Office: (407) 254 – 9415

2111 East Michigan Street, 2nd Floor, Orlando, Florida, 32806

Office Hours: 8 a.m. – 5 p.m.,  Monday through Friday

Osceola County Office: (407) 254 – 9415

110 West Neptune Road, Kissimmee, Florida, 34741

Availability between 8 a.m. – 5 p.m. by appointment only.

Seminole County Office: (321) 972 – 4465

600 North Highway 17-92, Suite 168, Longwood, Florida, 32750

Availability between 8 a.m. – 5 p.m. by appointment only.

Please note: The Victim Service Center provides significant protection of communications between a client and VSC staff. Clients are able to confide in VSC Victim Advocates, Therapists, and all VSC staff members, knowing that communication is confidential and will not be disclosed publicly unless they consent to such disclosure. For further information, please contact VSC directly.

The Victim Service Center does not discriminate on the basis of race, color, national origin, religion, sex, disability, and age in the delivery of services.