Pulse Shooting Crisis Response Plan

Important VSC Updates

Our team would like to extend our deepest sympathy and condolences to the families and those impacted by the horrible tragedy that took place early Sunday morning. We are heartbroken by what occurred and are saddened to see this level of pain and suffering in our great community. But, we are strong. We are a community that represents love, acceptance, and peace. We will not let this terrible event divide us and will continue to work as one, supporting and accepting each member of our great community with open arms.

For the past 15 years, VSC’s mission has been to provide services and support for victims of crime. We will continue to fulfill our mission as we all begin to heal. Our team is dedicated to do whatever it takes, for as long as it takes, to rebuild and help those in need.

To arrange an appointment with a Victim Advocate, please call 407-254-9415. For our 24/7 Crisis Hotline, please call 407-500-HEAL. If this is an emergency, please dial 9-1-1.

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Since June 12th

When we received the call early Sunday morning, June 12th, our team was the first crisis counseling and victim services provider to respond. Since then, we have been actively involved in the immediate crisis response from the tragic event. On Sunday, our Victim Advocates first responded to ORMC and then later to the Hampton Inn where families of the wounded and deceased were told to go for information. Our crisis counselors worked with local law enforcement along with the FBI and other partner agencies to provide immediate crisis intervention while the victims’ families learned the fate of their loved ones.

On Monday and Tuesday, the City of Orlando Family Assistance Program was set up. We moved locations and began operating out of the Beardall Senior Center from 7am until 11pm. Our team provided ongoing support to the victims’ families while they were notified of the fate of their loved ones and informed of next steps to take. Our team worked in collaboration with other agencies to best meet the immediate needs of the families during this very challenging and heartbreaking time. In addition to providing emotional support and crisis counseling, our team has been working with families to arrange transportation, lodging, and other needs in an effort to best support each family.

On Wednesday morning,  we moved to the Camping World Stadium (formerly known as Orlando Citrus Bowl) where we have been onsite each day, providing support to the victims, victims’ families, loved ones, friends, and those impacted by the shooting. One June 22nd, the City of Orlando Family Assistance Center at Camping World Stadium closed down and a new location was announced.

On June 23rd, Orange County and the City of Orlando opened the new location called the Orlando United Assistance Center. The Center will be the place for those impacted to go for long-term support.

Orlando United Assistance Center 

A VSC Advocate is onsite at the Orlando United Assistance Center to provide free services, information, and referrals. Services are available to family members of the deceased, those suffering physical and emotional injuries, club staff and patrons, and others directly impacted by this tragedy. Our team is offering:

  • Crisis Counseling & Emotional Support
  • Trauma & Bereavement Support
  • Advocacy Services
  • Therapy (Individual, Family, Couple, Group)
  • Support Groups
  • Victim Compensation Filing and Support
  • 24/7 Hotline
  • Bilingual Services

Orlando United Assistance Center Details:

Address:
507 East Michigan Street, Orlando, Florida, 32806

Hours of Operation: 
Monday through Friday,  8am-5pm

Therapy Support Services

We are offering Individual, Family, and Group therapy. Please call for more information on dates and times.

We are also serving clients at our main office located on 2111 East Michigan Street, Suite 210, from 8am-5pm. All of our services are free and confidential. If you’d like to schedule an appointment or speak with a Victim Advocate, please call 407-254-9415.